Frequently Asked Questions
Everything you need to know about your Sonic Brush shopping experience.
How long does shipping take for my order?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start a request and receive a prepaid shipping label.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website. You can also track your status via the 'Order History' section in your account.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Afterpay.
How do I ensure I choose the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are Sonic Brush products ethically sourced?
Quality and integrity are our priorities. We partner exclusively with manufacturers who adhere to strict fair labor standards and sustainable production practices to ensure high-quality fashion with a conscience.